Frequent questions
About the products
What is DHA-Algatrium®?
DHA-Algatrium® is a molecule derived from DHA, patented by Brudy Technology, with high antioxidant power, capable of increasing the synthesis of intracellular glutathione in our body by between 200 and 300%.
This glutathione generated is responsible for neutralizing the oxidative stress responsible for skin aging.
What does antioxidant mean?
An antioxidant is a molecule capable of neutralizing free radicals that are generated due to the exposure of our skin to certain environmental factors. These free radicals are responsible for accelerated aging of the skin and its deterioration at the cellular level.
Brudy Cosmetics formulates with antioxidant active ingredients, capable of neutralizing the effect of these free radicals on the skin.
Does Brudy Cosmetics test its products on animals?
Our cosmetics have not been tested on animals and do not contain any ingredients of animal origin. We formulate with ingredients of natural origin to protect your skin and give it the best.
In Europe, since 2009 and according to the current European Regulation on cosmetics, it is prohibited to carry out testing of cosmetic ingredients and/or products on animals.
Our main objective is to design cosmetics that help pamper health and skin, but also with the clear objective of being increasingly sustainable and respectful of the environment, animals and our Planet.
Our mission is to create cosmetics that are respectful of the environment, sustainable and taking care of all resources.
Have Brudy Cosmetics products been dermatologically tested?
All our cosmetics are dermatologically tested for sensitive skin, and in the
In the case of the eye contour, it has also been ophthalmologically tested. They are suitable for
healthy skin (always consult instructions for use and precautions).
Can makeup be applied over face cream?
Yes, it is important to hydrate and prepare the skin before makeup.
Are the creams suitable for topical use?
They are for exclusively topical use.
Always read the instructions for use and precautions carefully. Under no circumstances use the cosmetic for a use other than that for which it is intended.
How should creams be stored?
It is important that cosmetics are stored in a cool, dry place and avoid exposure to temperatures above 20ºC and light.
Are the packaging recyclable?
The packaging used by Brudy Cosmetics is 98% recyclable and Ecocert certified. This conformity certification means that the packaging meets Ecocert natural and organic cosmetics standards.
We are working to improve packaging materials so that they are 100% recyclable. Currently the hand cream packaging is 100% recyclable.
Why should you use our products?
We are backed by many years of research, during which we have developed and tested our products. The information we provide is completely scientific and differentiates us from the rest of the cosmetic products. Our star component, DHA-Algatrium®, has an antioxidant power that surpasses the rest of the components with the same characteristic.
See comparative table of antioxidant protection levels.
Thanks to scientific knowledge, we know its great power at the cellular level, helping to improve the signs of cellular oxidation caused by free radicals, exposure to solar radiation and skin aging itself.
In addition, our cosmetics have a high percentage of ingredients of natural origin. We guarantee 100% the effectiveness and benefits of our products.
Why is a good facial routine important?
An adequate facial care routine is essential since the skin is our body's main protective barrier against external aggressions.
Therefore, to reduce or alleviate the negative effects of pollution, stress, sunlight, dehydration and other factors, it is advisable to use quality antioxidant creams so that your facial routine is efficient and appropriate.
We also remember proper nutrition to achieve radiant and luminous skin, in addition to enhancing the benefits you obtain with our products.
Why does the packaging of facial creams seem to not work?
First of all, don't worry, the packaging works. This jar uses the airless system to protect the cosmetic from microbial contamination that we can transfer to the cream by putting our finger in the jar or from the oxidation of the components due to the oxygen in the atmosphere.
Precisely, due to this airless system, it is necessary to press the pump several times for the system to work correctly and the cosmetic to be dosed, protecting its properties from microbiological contamination and oxidation of its components.
The first time you use the cosmetic, it will be necessary to press the pump several times, but once it is primed with the product, it will not be necessary to press so many times for the product to be dispensed.
Remember that you must press and at the same time, move your finger to the left, this way the cosmetic product pump will be primed and it will end up coming out.
The moment the cream appears through the slot, you can start enjoying the benefits of our Moisturizing Day Facial Cream!
What texture do facial creams have?
Both the day and night creams have a light, fluid texture that is easy to apply without leaving a feeling of stickiness or greasy skin and without compromising the nourishing, moisturizing and repairing properties they provide.
This texture is suitable for correct dosage and application with the airless system of our containers.
Shipping & Returns
What are the shipping costs?
You can see our shipping costs by clicking here
When will I recive my order?
Spain and Portugal, orders will be sent the day payment is received, or at the latest the next day and will be delivered within a period of 24 to 48 hours from the time of shipment, except in the case of places that are difficult to locate or situations impossible to foresee due to force majeure, strikes, etc.
During sales or Black Friday promotion periods, delivery times can be extended to 5-7 business days.
For shipments to the Balearic Islands, Canary Islands, Ceuta, Melilla and the European Union, delivery times are 48-72 hours from the time of shipment, and the same liability conditions apply.
The transport company delivers from Monday to Friday. Orders placed on Friday after 12 noon, weekends or holidays will be processed the next business day.
What happens if I am absent at the time of delivery?
If you are absent at the time of delivery, our transport agency will try to contact you up to two times by phone or SMS so that you can request a new delivery date.
If they still cannot contact you, they will try to make a new delivery the next day. If the order cannot be delivered on the second attempt, the package will be returned to our facilities.
What happens if I have made the wrong delivery address?
Write to us as soon as possible at hello@brudycosmetics.com indicating your order number to be able to make the change in the delivery address.
Can I return my order? As?
We have after-sales customer service at the email hello@brudycosmetics.com or by calling +34 93 217 03 66. We are available from Monday to Thursday from 8:00 a.m. to 5:00 p.m. and Friday from 8:00 a.m. to 5:00 p.m. 2:00 p.m.
If you are not satisfied with your order, you have a period of 14 business days, counting from the date of delivery of the order, to make the return.
To make a return, after contacting us through the specified means, it is necessary that the product be in perfect condition and in its original packaging. Return shipping costs will be borne by the customer, EXCEPT that the reason for return is an error on the part of Brudy Cosmetics. In the latter case, Brudy Cosmetics will also be responsible for the costs of return transportation and shipping of the new product.
Once we have received the merchandise, the amount will be refunded to the account number you have indicated or to the card with which you made the payment within 24-72 hours. workdays.
Do you return the money?
Yes, we refund the money if we receive the product in perfect condition and in its original packaging. Shipping costs will not be refunded and you must send the package to our facilities.
Once we have received the merchandise, the amount will be refunded to the account number you have indicated or to the card with which you made the payment within a maximum period of three days after having checked the condition of the product.